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Home > Public Safety > WOULD YOU NEED HELP IN A DISASTER?

WOULD YOU NEED HELP IN A DISASTER?

In the event of an emergency some individuals may need additional assistance leaving their homes, or responding to emergency conditions by themselves. The State of Texas Emergency Assistance Registry (STEAR) (formerly the Transportation Assistance Registry) allows residents to provide information on their specific situation to emergency management officials who can help them what they need in order to evacuate to safety, or provide them with life-sustaining resources during times of disaster.. This information also helps emergency planners as they develop plans and procedures for assisting residents during emergencies.

Facilities who care for the most vulnerable of our residents can also register their facilities with emergency responders, to help when planning for, and responding to disasters.

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Who Should Register?

Any resident may register for assistance under the STEAR program if they have any condition, healthcare need, or may need additional assistance during an emergency. Some examples include individuals who:

  • Don't speak English well, or have any kind of disability which keeps them from communicating easily.
  • Individuals who may need transportation assistance during an evacuation.
  • Require electricity for life-sustaining equipment (such as life support machines, electric wheelchairs, or are insulin-dependent and require refrigeration)

You may complete registration forms for individuals who may not be able to complete the form themselves. Be sure to obtain their permission first.

Please note that registration with STEAR does not guarantee any delivery of services by responders, and should not replace developing your own emergency plan.

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How Do I Register?

There are three ways to sign up for the STEAR Program:

  • Register Online- The fastest and easiest way for an individual to register for evacuation assistance.
  • Call 2-1-1 - A trained telephone operator will be able to take your information in minutes.
  • Download the paper form and send it to the Texas Department of Public Safety.
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How Is The Information Used?

Information provided during registration is shared with emergency planners and emergency responders to help ensure that Houston residents with access and functional needs have the services they need in an emergency. This information is never sold, and remains confidential.
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What If I Still Have More Questions?

You can call our office at (956)-233-4473 for more information on the STEAR program.
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